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Outdated Drivers Can cause hardware related Errors. Check your PC Drivers now.

Error 620

1.  Check dialer settings.

2.  Is the user on a network?  If not, check the network control panel and perhaps reinstall the components.

3.  If the user is on a network have them contact their sysadmin and make sure that their network is configured to dial out.  This is most likely a NetBIOS error.