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Outdated Drivers Can cause hardware related Errors. Check your PC Drivers now.

Error 676

1.  Make sure the number they are dialing into is correct.  Check dial prefixes, long distance, etc.

2.  If they get a modem tone it may be a modem issue.  Check for updated drivers and try inits.

3.  Try the number, is it busy?  Is there a POP problem?

4.  Is RNAAPP getting stuck?  If so, refer to the RNAAPP! help page.